Frequently Asked Questions
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General Questions
Once you register a free account you will first need to follow these steps:
1. Check your email for the confirmation message.
2. Activate account with the confirmation link and select if you will be using your own domain name or free sub-domain we offer.
3. Access your control panel at
http://cpanel.2freehosting.com
Your existing domain names should be pointed to these name servers in order to work with our hosting:
NS1.2FREEHOSTING.COM (64.120.228.123)
NS2.2FREEHOSTING.COM (64.191.115.234)
NS3.2FREEHOSTING.COM (173.192.183.247)
NS4.2FREEHOSTING.COM (83.170.93.81)
You can register a new domain name at any company and point it to our name servers, one of the suggested companies could be namecheap.com. Also, you can grab a free .tk domain name at
http://www.dot.tk
Free sub-domain can be selected from the drop-down menu after you activate your account with the confirmation email.
To get your website listed in Google you will need to get at least one link from the website which is already listed in Google. Easiest way is to post your link on a forum or on some website which allows posting links.
Also, to get better Google positions and rankings you will need to get as many links as possible from other websites with good Google rankings.
Your current name servers can be changed at your domain name registrar page (where you bought your domain name from). If you cant find this, please contact the company where you paid money for your domain name and they will help you update your name servers to:
NS1.2FREEHOSTING.COM (64.120.228.123)
NS2.2FREEHOSTING.COM (64.191.115.234)
NS3.2FREEHOSTING.COM (173.192.183.247)
NS4.2FREEHOSTING.COM (83.170.93.81)
Unfortunately domain name can not be changed. The only way to change your domain name is to delete the existing account and create a new account with the correct domain name.
IMPORTANT: You can only create one account in 24 hours.
No, it is strictly prohibited to use our servers for backups. If backups will be found on your account - the whole account may be terminated.
Pre-Order
Yes, our services are absolutely FREE, no hidden fees or taxes. We offer free and almost unlimited hosting services for everyone and everywhere. How? We simply have other income resources which generates us more income than it costs to provide free website hosting services.
No, we do not put any ADS or scripts on your website to make it look cheap. You will get solid and ADS free hosting from us.
No, adult websites are not allowed to be hosted on the free hosting.
We offer 99.9% service uptime for all of our users. This is even more than many paid companies can offer.
Security
Please rest assured there are no viruses on our servers, because we use Linux OS. If you get any virus warnings on your website, it means there is a problem (or some kind of malicious script) in your source code and not the server itself.
cPanel Questions
There are several ways to access your webmail:
1. Webmail from the control panel -> Emails -> Webmail section
2. Webmail from our website
http://www.2freehosting.com/login.html
3. Webmail from direct link: http://webmail.yourdomain.com
You need to set up the following details on your Mail client:
POP3/IMAP Host: mx1.2freehosting.com
SMTP Host: mx1.2freehosting.com
- Box "Outgoing server requires authentication" needs to be checked.
- SSL option should be disabled.
For the user name please use your full email address for example: sales@2freehosting.com
MX records can be changed from the cPanel -> Emails -> Edit MX record section.
Email accounts can be set up from the control panel at the section Emails -> Manage Emails.
MySQL database can be created from the control panel section Advanced -> MySQL databases.
Please check the section of the control panel Advanced -> MySQL for "MySQL Host".
IMPORTANT! Do not use localhost as MySQL host name
No, remote MySQL connections are not supported on the free hosting.
New FTP account can be set up from the cPanel -> Files -> FTP accounts.
For the FTP host name please use your domain name. Example: john.3eeweb.com
Your user name can be found under control panel - > FTP section. Also, new password can bet set from the same page.
All of your websites files must be uploaded inside the public_html folder. Please DO NOT upload it over the public_html folder because your website will not work.
All type of website redirects can be created from the control panel -> Domains -> Redirects section.
Technical Questions
If you have faced the error message #0097 it means that you are from the country that we have blocked for abuse. Abuse clients used to violate our terms of services too much and we had to take actions. For this reason you will not be able to create account on our servers.
Yes, we do support search engine friendly URLs on our servers which you can generate using .htaccess.
Yes, we do have a limit of 600 hits per 5 minutes to a single website. If limit is reached we will suspend your website for 5 minutes.
You can upload your website using our cPanel file manager or FTP client. Make sure you upload all of your files to the public_html folder so you can reach your website. Please check the section "How to connect to FTP?" if you need help connecting.
File permissions can be changed from your account control panel -> File manager. Or using FTP client. If you have any issues with the file permissions. Please use "Fix File Ownership" tool from the control panel to fix all permission related problems.
Your account can be terminated from the control panel - Delete Account section. Please be sure you need it deleted before you proceed as this action can not be reversed.
You may use our FREE website builder to build a website. Website builder is located on the control panel -> Website -> Website Builder section.
Or you can use pre-installed scripts library to install website from the Auto Installer section on the control panel. Both of these tools will allow you to get fully working website within minutes!
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